Home Improvement Sales Tips

My Best One Call Close Secret

My Best One Call Close Secret

A one-call close is something that is an art and still done a lot today. A lot of people don’t like it, meaning either the salesperson (then you are in the wrong job) or the customer, because it conjures thoughts of the old-time siding salesperson or stereotyped used car salesperson – i.e., meaning just annoying high pressure with no integrity. It’s what the amateurs, or what I call the neanderthal type of salespeople, do when they try to one-call close. However, if it’s done right, it can be professional, have integrity, and be a pleasant experience for the customer.

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Home Improvement Sales: Stop Making This One Call Close Mistake
Closing Techniques Ronald Siou Closing Techniques Ronald Siou

Home Improvement Sales: Stop Making This One Call Close Mistake

Are your turning objections that don’t really exist when doing home improvement sales? After being in this business for over 35 years one thing that I notice is that salespeople create more work than they have to when closing home improvement sales. They are the reasons sales closing is so hard. They are not the customer, which is the biggest obstacle to them making sales.

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Closing is About Asking Questions
Closing Techniques Ronald Siou Closing Techniques Ronald Siou

Closing is About Asking Questions

Closing is about asking questions. I remember when I first started sales somebody told me that and it sort of but really didn’t make sense. After being in over 16,000 homes most of which are a one-call close I get it now. You are not telling people to do things in the close but asking them questions.

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In-Home Sales Objection Handling: Addressing "I Need to Think About It"
Closing Techniques Ronald Siou Closing Techniques Ronald Siou

In-Home Sales Objection Handling: Addressing "I Need to Think About It"

After spending 35 years in this business and personally visiting over 16,000 homes, the most common phrase I hear at the end of sales presentations is, "I need to think about it." In this guide on in-home sales objection handling, we’ll explore the two main reasons customers say this and how to respond effectively. Understanding these reasons will help you turn a potential "no" into a "yes."

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Use Silence to Close More Improvement Deals
Closing Techniques Ronald Siou Closing Techniques Ronald Siou

Use Silence to Close More Improvement Deals

One of the most effective techniques for home improvement sales closing is mastering the use of silence. Silence is the only type of pressure a professional salesperson should apply. However, for new salespeople or those unfamiliar with it, silence can feel awkward for both you and the customer. Despite this discomfort, it’s a powerful tool, as customers often fill the silence by talking, which can reveal valuable insights or objections.

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